Electricity & Electrical Appliances

The Hong Kong Electric Company Limited (HEC) supplies electricity to Hong Kong Island and Ap Lei Chau Island and Lamma Island. All other areas have electricity provided by China Light and Power Hong Kong Limited (CLP), Kowloon, New Territories including Lantau Island and Cheung Chau.

The Hong Kong Electric Company Ltd. Tel: 2887 3411
24-Hour Emergency Services: 2555 4000
Email: mail@hkelectric.com

China Light and Power Hong Kong Ltd. Tel: 2678 2678
Emergency Services: 2728 8333
Email: clp_info@clp.hk

Electricity & Electrical Appliances

Electricity Supply / Voltage

Hong Kong has a 200/220 volts, 50-cycle electricity supply. That may be different from your voltage and cycles at home. The plug socket in Hong Kong is a rectangular three–pin type, common with UK sockets. Adapters and transformers are available.

Electric Appliance Stores

There are a vast number of Electrical appliance stores in Hong Kong, here are a just a few:

Tel: 3144 1889
A number of stores Hong Kong, Kowloon and New Territories

Tel: 2555 5788
A number of stores Hong Kong, Kowloon and New Territories


Gas is provided by Hong Kong & China Gas Company Ltd.

However older apartments may require bottle gas (LPG) Liquefied Petroleum Gas, appointments are easily set up through the local.

recommended supplier. The developments management team, landlord or your property agent will be able to provide information.

Hong Kong & China Gas Co Ltd (Town Gas)

G/F, 59-65 Paterson Street
Causeway Bay
Tel: 2367 2708

Customer Service Tel: 2880 6988
Emergency Hotline: 2880 6999
Meter-Reading Reporting Hotline: 2880 5522
Opening hours: 10 a.m. – 10 p.m.


Water Supply The Water Supplies Department of the HKSAR Government provides water to all residents on Hong Kong Island. The water meets standards set by the World Health Organization.

Water Supplies Department Customer Inquiry Centre
48/F Immigration Tower
7 Gloucester Road, Wan Chai
Tel: 2824 5000

Water Quality Water in Hong Kong is safe to drink as it meets World Health Organization criteria. However, the major problem in older buildings can be old water pipes that generate sediment. Water purifiers and filters are the simplest solution.


Water Dispenser Companies

Watson’s Distilled Water
Customer service hotline
Tel: 2660 6688
Self-ordering Tel: 2660 7373

Life Solutions
Tel: 2277 5665

Bonaqua Water
Tel: 2210 3311

Natural Springs Australia
Tel: 2484 1388 or 2484 1393

Water Distillers

Life Solutions
Tel: 2277 5665