Media and Telecommunications

There are many Internet providers to choose from, here are a few. Make sure you are aware of the terms and conditions of your contract prior to signing. Many developments now offer 1G fibre optic broadband – share your address with the providers to understand what is available at your address.

Media and Telecommunications

Internet Providers

Netvigator [(PCCW]) Customer Service Hotline: 1000
General Enquiry Tel: 090 -2100

i-Cable Broadband Tel: 2112 6888
Customer Service Hotline Tel: 1832 832

Hutchinson Global Communications (HGC) Broadband Tel: 1226
Customer Service Tel: 1223

HKBN Enterprise Solutions (HKBNES) Customer Service Tel: 128-180

Covers only certain developments, go online and see if yours is one as they are less expensive than PCCW.

i-Cable Broadband Tel: 2112 6888
Customer Service Hotline Tel: 1832 832


All Hong Kong properties have their own telephone lines; they require a contract and installation fee, with an appointment for the line to be set up.

Setting up a landline you will need to provide:

  • A copy of your Hong Kong Identity Card or a copy of your passport.
  • A Hong Kong contact number
  • An address of the residence.
  • Payment by credit card.
  • Long distance calls are inexpensive using the International Direct Dialing (IDD). There are a number of service providers offering discounted the IDD service. We recommend you take the time to find the provider that best suits you best.

The Hong Kong international dialing code is: +852

Landlines/IDD Provider

PCCW Tel: 1000
24-hour Sales Tel: 2888 1888

Hong Kong Broadband Network (HKBN) IDD Tel: 35620303

Hutchinson Global Communications Broadband (HGC) IDD Business IDD Service: 3160 0090
Residential IDD Service: 2180 0080
Tel: 1223

One Tel IDD Tel: 2907 6000

Mobile Phones

Setting up your mobile phone is one of the first things you need to do when you arrive.
There are a vast array of products and services available all offering similar deals. Our advice is to shop around.

3 Hong Kong Tel: 1032

CSL 1010 Tel: 2888 1010

New World Telecom Tel: 1239

China Mobile Tel: 2945 8888

SmarTone Vodafone Tel: 2880 2688


The most popular international bookstore options in Hong Kong.



Local English Newspaper The local newspapers can easily be purchased from “7 Eleven” and “Circle K”, two of the main convenience stores located throughout Hong Kong.

South China Morning Post (“SCMP”)

Hong Kong Standard (Free)

International Newspapers

Many more international magazines and newspapers can be bought from newsagents, bookshops and international hotels

Financial Times USA Today Asia Wall Street Journal
International Herald Tribune The Daily Telegraph The Times
The Sydney Morning Herald Le Monde

Postal Services

The main General Post Office is located near Jardine's House in Central, however, numerous branches outlets throughout the territory all offer the same services: next-day delivery options, "Speed Post" and express courier services, registered, and insured "Option Services". Public mailboxes (for posting stamped mail) are green and purple.

Post Office Bureau Tel: 2921 2222

PCCW, Gas, Water, Electricity and Government Rates bills can also be paid at the Post Office.


English language radio stations.

Radio 3 AM 567 kHz
News, documentaries and entertainment.

Radio 4 FM 97.6 to 98.9 mHz
Classical music.

Radio 6 AM675 kHz
BBC World Service.

Quote 864 AM864 kHz
English-language music.

Hit Radio FM 99.7 mHz
Pop music.